I've never had a problem that wasn't reasolved quickly + to my satisfaction...
Everything is pretty much standard (setting up POP3 accounts is a bit different, but not hard..)
You can't FTP in and change your index page..? Can you FTP in to your account at all?
What type of errors are you getting..?
Are the DNS servers on the web up to date + pointing to your your-site account yet..?
The quickest way (that I've found) to get help is to visit ;
members.your-site.com, they have a forum up and running to ask questions in.
I don't claim to be an expert, but if you let me know some of the details maybe I can help you out.
Leo
You know the world is going crazy when France is accusing the US of arrogance, and Germany doesn't want to go to war.