Yea I had a similar experience with these people. I had an Axis rear shock rebuilt by them, they did a good job rebuilding the shock but it seriously took them 4 months. They wouldn't respond to emails and they told me one price, but when they finally did respond they tried to charge me a different price trying to say they replaced other parts. When questioned what those parts were they didn't say anything except to send the original payment amount. I didn't think I was going to get my shock back. I'll never go through them again.
Holeshot HDs, 450R shocks, Pro Taper, Burgard +1 stem and +1 +1 A-Arms, Powermadd, DG, AC, IMS Roll, Pro Armor, HiPer, HMF, Renthal, Moose, Tusk, Modquad, Primary Drive, Spal fan, Custom Axis setup by GT Thunder, GT Thunder XC link, Stainless brake lines, molycoated YFZ calipers