Wait a minute dude......
How long has it been since you signed the papers?
Check your state laws....
Then return the d@mn thing and demand a refund.
Most state laws give you a period of time where they have no choice.
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Wait a minute dude......
How long has it been since you signed the papers?
Check your state laws....
Then return the d@mn thing and demand a refund.
Most state laws give you a period of time where they have no choice.
MtnEX,I live in SC but was purchased in NC on the 15th of May and called the dealer on the 18th after I noticed smoke and alot of engine noise,by all means I'm happy with the 400,I love the way it handles and me being a lightweight rider it suits me,I would change the gearing a bit, 1st is a bit low and 2nd is high which I can change after the warranty, otherwise I'm pleased with the exception.We called the owner of the dealer today since we have not spoke to him about it,he had the same attitude as the service mgr,I told him if I wanted to sell it today or trade it in with only 21 hours on it who would buy it smoking?Which he did not comment! I told him today I need a option on the matter,either fix it,buy it back or give me another one.He said he would call back today to give me an answer but as expected no call.My first impression at this dealership was that they would take care of you,so far that's not the case
For what it is worth, if it's not moving a LOT of oil, you can probably give it hell for years and never have an issue... nature of the beast...
But that does not make it RIGHT either.
Also, for what it is worth, it's hard to say where the oil is passing at...
Valve seals, valve guides or rings...
And also for what it is worth, if it 'IS' the rings and you re-ring it... it is very likely it will still do it, or do it very soon.
That's just what I have seen.
Also, I meant to ask you... did you ever check that breather tube catch bottle for oil?
Also... did you check your filter at all?
No signs of an air leak?... Dealer serviced properly?
Could have broken in while a little lean and be their fault...
I do all my own service work and everything checks out ok,I'd almost put money on the rings,if I do it myself I'd mic the bore prior to doing anything and go from that.I adjusted the valves and did the first oil change at 20 hrs and kept all receipts,even took pics of the valve adjustment,just to be safe on the warranty which the service mgr said was inline and made copies of my records receipts of the Honda oil/filter.I did check all the boots the catch bottle and filter all which were fine.I'm a freak of sorts on proper maintience and care of my rides. The warranty manual states the owner can do his own maint if they have the tools and know how,I've been doing atv and small engine work for about 6 years now,started as a hobby but has slowly turned into a small business.
Loose 20 hrs on the break-in oil change...
For sure... that's too long.
Honda oil and filters aren't going to kill it... But I'd probably loose those too...
It's just a high price for average product.
OEM brand oil and filters cannot be REQUIRED for warranty purposes. Well, they can... but if REQUIRED they must also be provided FREE. That's the rule last I heard.
I was just thinking along with this that your problem could be caused by a scar in the cylinder wall from a piece of wear metal.
I really don't think you should leave break-in oil in that long.
True-I was sticking by the book on this one,remember the smoking started the first hour of riding,not hours later and is no worse now than it really was after the change.Seeing it had a smoking issue I wanted to use Honda brand oil so nothing could be said like you used the wrong filter and it did not meet oem standards ect.. because they want you to present a receipt of the oil/filter which was the 1st thing the service mgr asked for,if it didn't have any issues I'd shop at Napa like I do my other atvs using a WIX and Valvoline ect...
My guess on this atv is improper storage or had a defect from the factory,It had fuel in it on the show room floor with the gas in the on position and it being a 2007 model it may have arrived to them in late of 06,2 years for sure.I fuel smelled odd and the first thing I did was top it off with fresh 93 after I intially rode it during the first week.I'm sure the atv has been in the weather for display during these years and doubt they oiled the cylinder during this storage time,I have visited this dealer before and they start them and move them occasionally putting the new arrivals out in front for display,I'm sure they did not expect to have it for over 2 years and I know what improper storage can do to anything,one of my trucks are down due to tranny issues,I run it out of fuel,pulled the top off the carb,lubed the accelerator pump and oiled all 4 cylinders because it may take me a few months to come up with the $$ to do it,we live in a humid area and moisture is h*ll on cylinder walls
That's good straight to the point info!I filed a complaint with the BBB on warranty claims,it might help it get resolved or it may not.I could say screw it ride on or fix it myself but will not.The dealer owner wittnessed it smoke as well as the service mgr and I will not be pushed away very easy,my family said I'm crazy for not raising hell at the dealer after they saw it smoking but knowing my crap for luck I'd be in jail,which I'm not that type anyway.I saved for several years to get this atv and maybe it's not alot of $$$ to some but it is to us.It's like I asked the owner of the dealership yeaterday,"I have a month old atv with 21 hours,looks like new but smoking,how much is it worth and who would buy it or maybe I can tell them Honda states this is normal it will be just fine,so just give me the actual value dispite the smoke,I'd even catch crap trying to trade it".I called another dealer today and explained to the Service mgr as well as a mechanic in detail about the smoking issue and they stated it was NOT normal,to bring it in and for $99 they would do a cold/hot compression test which the my dealer I don't think did.I feel like I should not have to take it to another dealer to do this and spend more money,I've spent enough of my time and fuel already.I have no problem with the guys at the dealer,just the after sale attitude towards my smoking issue.
Called Honda America again,those people are no help in resolving anything,they keep telling me it has a warranty and if it messes up they will take care of it,well it smokes,fix it.They expect me to pay another dealer to diagnose it.What good is the warranty?