need help just bought pop up ad bloacker

[cool 300ex]

Ya me and my mom went to www.endads.com and ordered the pop up ad blaocker.We installed it and everything got the email.WEll it is installed on my desktop.But everytime i clikc it it says fatal errorthe operating system files RICHED32.DLL and/or RICHED20.DLL are missing on your system.PLease reinstall these files and try it again.WEll we reinstalled the thing again and still does the same thing.I would be so glad if all you kind people at highlifter could help me out.BEcause i don't want to see my mom get nothing for paying $24.95 we got there email adress but they never listed a number.

[KASCHAK]

can you take it back or get your money back. get rid of it and just get mozilla. its a internet browser. like netscape from a couple years back. comes with a built in popup blocker. download it at. http://www.mozilla.org or http://www.mozilla.net not sure which one it is. when you get it downloaded tell me ill show you how to enable the blocker

[SGA]

Here, look at this. http://support.microsoft.com/default.aspx?scid=kb;en-us;Q218838

[SGA]

If you have win98, go to start, programs, accessories, system tools, system information. Click the tools tab at the top. Run system file checker. It might find it. You might need your Win98 disk.

[JJWB023]

go to the folder that the blocker is in take the .dll files and drag them into C:\WINDOWS\SYSTEM32..this may work

[310Rduner]

type that exact .dll file into google, and you will come up with several sites that you can re-download and install that dll..

i get that once in awhile from some dled program that used a dll ive lost on my comp, and i just go and dl it with the package, or by itself.

Id try what sga said, he deffinately sounds like he knows his stuff.:)

[310Rduner]

what led you to purchasing one ?

If you check cnet you can find several that are good for at least 30 days, and may even be better than the one you purchased.

There are MANY on cnet.

When i find one i like, and the 30 days runs out, i just uninstall it and reinstall it.

if you make sure it doesnt delete the download package, you can just reinstall and it will work for another 30 days.

If the one you bought is worth it, then just keep it maybe, or send it back.. they all kinda work the same and 25 seems kinda unnecesary to pay..?

[310Rduner]

Hey, here is a link to where you can download that dll. it is zipped so you will need to unzip it, you prolly have an unzipper already tho..

http://www.dll-files.com/dllindex/dll-files.shtml?riched32

[cool 300ex]

Well thanks guys you guys are way more help than some other sites.I will do this stuff tomarrow i am tried right now because it's 1:25am.WOw i relly need to get me another ex so i can feel like a rell member of this site.

[SGA]

Originally posted by 310Rduner
Id try what sga said, he deffinately sounds like he knows his stuff.:)
Nah, not really. I just beat on the dumb things with a hammer till they work :scary:
I should have said run scan disk first. ( just the files and folders, not the surface scan ) That cures alot of problems right off the bat. I do that first if its giving problems. Then I know the system files are ok before going further.