SRH
11-08-2011, 10:43 PM
I sold a exhasut for a 88-89 kx 125..buyer recieved it leaves positive feedback...next day says he wants to return it , say it wont fit his 91-92 kx 125...no where in my ad does it say it will fit that bike or even have 91-92
i have a 3 day return policy
i stipulate in the description a policy
it says in highlighted words that fitment is solely the buyers responsibility , and no returns will be accepted under the grounds it will not fit a model different than the one i stated it was removed from
problem i can see is
if i dont accept the return ...even tho he left me positive feedback he can still open a case ...i have a feedback score of 170 ...im a top rated seller / power seller...this is actually more valuable than fighting the return..he must pay the return shipping and ive made it a fairly pain in the *** process for him....with a low feedback score of 170 a opened case will greatly affect me...i assumed its probably not worth chancing
i was curious if i can take any action prior to him opening a case or me having to accept the return to block him opening a case....
ebay is a ***** for sellers from what ive seen
as far as i can tell my hands are tied since i do have a 3day return policy...a return policy is pretty much necessary from what i can tell as distrusting as buyers can be
whats you guys take on this situation..
worse yet he says it wont fit ...then states its in the same shape has never been installed..am i missing something?
also can a buyer go back and change his positive feedback to negative?
i have a 3 day return policy
i stipulate in the description a policy
it says in highlighted words that fitment is solely the buyers responsibility , and no returns will be accepted under the grounds it will not fit a model different than the one i stated it was removed from
problem i can see is
if i dont accept the return ...even tho he left me positive feedback he can still open a case ...i have a feedback score of 170 ...im a top rated seller / power seller...this is actually more valuable than fighting the return..he must pay the return shipping and ive made it a fairly pain in the *** process for him....with a low feedback score of 170 a opened case will greatly affect me...i assumed its probably not worth chancing
i was curious if i can take any action prior to him opening a case or me having to accept the return to block him opening a case....
ebay is a ***** for sellers from what ive seen
as far as i can tell my hands are tied since i do have a 3day return policy...a return policy is pretty much necessary from what i can tell as distrusting as buyers can be
whats you guys take on this situation..
worse yet he says it wont fit ...then states its in the same shape has never been installed..am i missing something?
also can a buyer go back and change his positive feedback to negative?