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View Full Version : 08 irs in for warranty



al capone
10-29-2009, 08:14 PM
I took my quad to a local dealer for the rear bearings being shot and found out the motor is wounded. So they recommended i take it to the dealer that sold it to me to be fixed. I did and I feel like im gonna get the run around by the vibe they gave me before they even put it in the shop.

My rear bearings went out after 5 months and it caused the brakes to wear uneven and it ruined the disc. While it was getting looked at by the local dealer he said the motor doesnt sound right and the dealer i bought it from said "O this is unheard of we have never seen this i sure hope polaris will warrant this" at any rate the motor is hurt and the rear bearings are shot along with my rear brakes.

I just want to hear your thoughts on my issue.

al capone
10-29-2009, 08:30 PM
Sorry to post in my own thread but the motor issue is the lower end is knocking and i thought the ktm motor was just loud and the noise goes away when i pull in the clutch. I know everyone says its normal but it is not in my case several former ktm mechs have looked at it at my local polaris dealer and said your bike is hurt.

U1arunit
10-30-2009, 03:44 PM
The rear carrier bearings om mine went bad in 35 hours. Definitely poor quality bearings.

Keep us posted about the engine problem, and good luck!

sheriff525
10-30-2009, 10:00 PM
Wierd....my dads bike was doing the exact same thing. We pulled the cover off the case and tightened up the aluminum nut and now no more noise. It is quiet again. Haven't had a problem since.

katch26
10-31-2009, 09:11 AM
free to try.....the dealerships arent always the most honest people.

SSJEFF
11-02-2009, 12:07 AM
Originally posted by al capone
Sorry to post in my own thread but the motor issue is the lower end is knocking and i thought the ktm motor was just loud and the noise goes away when i pull in the clutch. I know everyone says its normal but it is not in my case several former ktm mechs have looked at it at my local polaris dealer and said your bike is hurt.

they actually said "your motor is hurt"? that is a first in terminology. so what is wrong with the motor? I know if the primary gear nut comes loose it will make noise. If you pull the clutch in,in nuetral, and it quits making noise then it sounds like either the nut or normal noise.

al capone
11-02-2009, 06:24 AM
The motor doesn't sound like the other 525 that was there im hoping that it is the nut you guys have been talking about. They actually told me my motor is wounded.

SSJEFF
11-02-2009, 07:30 AM
lol, that is funny. How do they know it is wounded if they have not tore into it?

A new KTM motor sounds nothing at all like one that is broken in. I have had 3 KTM powered Outlaws and ridden many others and to be honest, it is weird when they are new because they are so quiet and tight. once broken in they rev quicker and make more noise.

A buddy did have an issue lately but he had well over 100 hours on it. The counterweight bearings went out and the gear on it had a tooth broken off. It was a KTM quad though.

al capone
11-09-2009, 07:13 PM
I got the quad back today it had a loose left hand threaded nut that is a common mishap among these motors i have read about. The rear end was covered under warranty but the brakes they are not sure if polaris will warrant them. hopefully it will hold up i havent had it out yet.

U1arunit
11-09-2009, 08:00 PM
Good to hear that it was an easy fix.

"several former ktm mechs have looked at it at my local polaris dealer and said your bike is hurt"

Now it makes more sense why these several "former" KTM techs are "former KTM techs" LOL!!

xtreme 250x
11-10-2009, 05:50 AM
Were is this left handed nut you talk about. My motor is making noise also and I am praying it is this. If anyone knows please help.

al capone
11-10-2009, 07:03 PM
Text me and i will text you back the picture of where its at on the motor. 309-613-6890

U1arunit
11-10-2009, 07:06 PM
Originally posted by xtreme 250x
Were is this left handed nut you talk about. My motor is making noise also and I am praying it is this. If anyone knows please help.

It's behind the right side cover. Just next to the clutch setup. Here is a pic:

http://i19.photobucket.com/albums/b196/U1arunit/Hosting/primarygear.jpg

Remember it's a left handed thread. If it's loose just remove the nut clean it with brake cleaner and use red loc-tite when reinstalling it. After that do not add oil until the next day. I hope yours is an easy fix too.

al capone
11-10-2009, 07:13 PM
very good reply

xtreme 250x
11-11-2009, 06:32 AM
perfect guys I'll give that a try this week end. I am keeping my fingers crossed

towman
12-02-2009, 06:48 PM
I HAVE THE SAME NOISE AND THAT NUT AINT LOOSE ANY OTHER IDEAS

al capone
12-02-2009, 07:01 PM
Get this bull ****. My quad was fine when i got it back from polaris then i took it out to ride and what do you F'in know its rattlin again so i took it back (3hr ride) and they say were you over revin it or what. Anyway we will see what is wrong now and ill let you know my new issue and it may be whats wrong with urs ^^^^^^^TOWMAN

SSJEFF
12-03-2009, 12:13 AM
Originally posted by al capone
Get this bull ****. My quad was fine when i got it back from polaris then i took it out to ride and what do you F'in know its rattlin again so i took it back (3hr ride) and they say were you over revin it or what. Anyway we will see what is wrong now and ill let you know my new issue and it may be whats wrong with urs ^^^^^^^TOWMAN

How can you over rev it when there is a rev limiter.

I know someone with a KTM that had a bad nock/rattle and he lost a toothe on the counter balance shaft and the bearings were gone on it too.

al capone
12-03-2009, 08:59 PM
Originally posted by SSJEFF
How can you over rev it when there is a rev limiter.

I know someone with a KTM that had a bad nock/rattle and he lost a toothe on the counter balance shaft and the bearings were gone on it too.

ya thats what I said about the rev limiter. I hope they fix the issue im tired of dealing with this im so close to getting a new quad.

al capone
12-03-2009, 09:00 PM
O by the way ssjeff I ride at the badlands alot ill pm you the next time we go.

woods racer 34
12-29-2009, 06:25 AM
Good luck getting Polaris to honor their warranty. I had a motor blow up on my 08 525 IRS due to the thermostat switch snapping off (the motor overheated, lost coolant, and subsequently ate a piston). This happened with only 4 hours on the quad. When I took it to the dealer to get it repaired, they stated Polaris would not warranty the damage or repairs because it was operator error and that I must have crashed in order to snap off the thermostat switch (I never crashed). The shop or Polaris never offered discounts on the parts or labor (At the minimum I wanted the $42 thermostat switch that started the whole problem). In the end I fixed the quad myself for under $500 (the shop quoted me over $2000). I love the ATV and know this is an isolated incident but, Polaris's customer service sucks and it is apparent that they don't stand by their products. I will not be buying a Polaris again. Another thing that is bothersome about the Outlaw 525 IRS is the cheap parts that they should have caught in R & D like the shock bushings, the wheel bearings, and the flimsy plastic mounts. Its not like this is the first quad they have ever built! You make a quad with a KTM engine and finish it off with cheap parts! Like putting run flats and plastic lawn chairs on a Corvette! Even these issues I can live with but their customer service sucks! Makes it hard to buy American.

stonesuperman
12-29-2009, 12:04 PM
alot of issues with warranty work comes down to the dealership. i purchased a yamaha motorcycle and the very next day the fork seal was leaking.. i was upset because i knew i was gonna loose my bike for about a week for a 2 hour job.. when i talk to the service manager he gave me the same story that the work may not be covered because people riding wheelies and blowing the fork seals.. i kinda snapped there but kept my mouth shut cuz its a 700lb bike and would take a crazy amount of traction to get it to wheelie.. 2 weeks later i got it back and as soon as i got it home it leeked again (later i found out they just tried to clean the seal and boot and gave it back to me cuz i was calling them on an hourly basis after about a week and a half). second round and the seal was fixed, but had a major scratch on the the lower fork that was obvious that it was put in a vice and the teeth took the paint off. i had my fun ripping the service manager up and down but what it comes down too was a very poor service dept.. if polaris wouldn't warranty an engine within 10 hours of riding i would have contacted the lemon law dept and made them return the bike..