Help virus on computer

[450rRacer22]

Well my computer started going crazy so i did a sweet with spy sweeper turns out i have the Troj/Gida-B virus. when i hit quarantine it said it failed so i dont know what to do now. when i go into my C drive there is just a whole bunch of bs in there and when i go to delete it i cant. any help would be greatly appreciated, thanks

[gncc025]

download something called "hijack this". after you do that do a scan and paste it into this website http://www.hijackthis.de/en#anl. it will give you an idea of what needs to be deleted in your registry.

BE CAREFUL deleting files in your registry.


If you dont want to do that go to this website http://forums.majorgeeks.com/forumdisplay.php?f=35 and do a search for your virus or post a thread for help.

[raptor35086]

Have a Best Buy by you? Take it to Geek Squad in the store...i work at a Best Buy in PA....come give us some business haha

[d3ktrix]

Download the free version of both of these programs
http://www.lavasoft.com/
http://www.safer-networking.org/en/news/index.html

And run this free online scan
http://housecall.trendmicro.com/us/index.html

I use these 3 tools as the main source for cleaning junk out of my own PC and my clients PCs.

You should be pretty clean after that. If theres anything left after, let me know and I will find you a removal tool specifically for it.

Also like gncc025 said, do a scan with hijackthis and post the log on here.
BUT DO NOT DELETED ANYTHING IN HIJACKTHIS UNLESS SOMEONE THAT HAS USED IT BEFORE TELLS YOU TO.
I can not stress this enough, as it also brings up very important GOOD system items in its scans. So you have to pick through it and know what to delete.
Or else your PC might not work correct the next time you reboot :P

[Bradracer18]

Download AVG anti-virus. It will pretty much catch everything, and its free to download.


If you can't get rid of it, google the virus name, and follow other peoples instructions

[<DRS>GPF]

Originally posted by Bradracer18
Download AVG anti-virus. It will pretty much catch everything, and its free to download.


If you can't get rid of it, google the virus name, and follow other peoples instructions


thatd be my first suggestion

[450rRacer22]

alright i will try all that and see if it helps. i just have another quick question. when i go to open my itunes, it says it failed because something is wrong with the audio configuration. do any of you know how to fix this? i have a crap ton of songs in my itunes and i really dont want to lose them all.

[Bradracer18]

Its probably something with that virus. Worry about your songs later, you might lose your whole comp if you don't get it taken care of. Get that virus caught, and eliminated.