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View Full Version : Bad Service



PismoLocal
04-18-2006, 11:53 AM
If any one on here likes audio equiptment and good customer service don't buy anything form Etronics.com. They have the worst service ever.

I bought a sub ($100) and an amp ($100) off them last monday both were said to be instock. I checked the tracking number i was given and niether had shipped yesterday so i gave them a call.

I was told the amp was on back order so i cancelled the order for the amp and told them just to charge me for the sub and ship it.
I then bought the amp ($120 for same amp)from a different audio wholesaler.

I checked the etronics website this morning and i had 2 tracking numbers. I called them and was told that the amp wasn't on backorder and that the amp was being processed yesterday and they couldnt cancel it so amp was shipped out this morning even though i cancelled the order for it yesterday. The sub was shipped yesterday.

I worked out the situation and the amp was $100 and shipping was $19 for it. If i was to return it would cost me another $19 for return shipping and an additional $15 restocking fee. So if i return it im screwing myself. Etonics won't help me at all even though its not my fault. Im pissed. So now im stuck with 2 1600 watt amps and 1 sub

Aceman
04-18-2006, 12:50 PM
I've used Crutchfield before. Their service was excellent.

PismoLocal
04-18-2006, 01:43 PM
Ya i have used them befor too, They have awesome costumer service but their prices are on the high side. I guess its worth it though.

insaneracin2003
04-18-2006, 01:48 PM
What brand amp is it? I might can take one off your hands.Depending on brand a price.

PismoLocal
04-18-2006, 01:54 PM
Its a pyramid 2 channel 1600watt amp, I had to pay $100 for it and then $25 shipping. I'd be willing to get rid of it for $100 and ill pay for shipping.

insaneracin2003
04-18-2006, 01:59 PM
Originally posted by PismoLocal
Its a pyramid 2 channel 1600watt amp, I had to pay $100 for it and then $25 shipping. I'd be willing to get rid of it for $100 and ill pay for shipping.
do you happen to know the rms on it. I am trying to push 2 12" JL Audio W-3's and i dont want it to cut-out that is the problem i am having with my Kenwood

PismoLocal
04-18-2006, 02:07 PM
Ya im replacing my kenwood 1000watt 2 channel amp with this one because the kenwood just didnt push my subs enough. I have 2 10's and the rms on them is 600 watts each, peak is 1800 per sub the 1000 watts just wasnt even close to enough. Let me look it up on the amp hold on.

PismoLocal
04-18-2006, 02:12 PM
400 watts x2 at 2ohms
350 watts x2 at 4ohms

I'm planning on running it at like around 600 watts at 2 ohms.

insaneracin2003
04-18-2006, 02:13 PM
that should be good enough,ya take paypal and did you get it in yet? or is it still in transit to you?

PismoLocal
04-18-2006, 02:16 PM
They are both being shipped ups ground and were sent out today so im guessing friday or saturday.

insaneracin2003
04-18-2006, 02:28 PM
i guess pm me when you get them and i will send the money to ya....thanks...

PismoLocal
04-18-2006, 02:40 PM
ya no problem thanks for helping me out with this I though i was going to be stuck with 2 amps. I wouldnt mind using them but i have a tacoma and there isnt much room for 4 subs in the back. ya ill pm you on fri or sat.