PismoLocal
04-18-2006, 11:53 AM
If any one on here likes audio equiptment and good customer service don't buy anything form Etronics.com. They have the worst service ever.
I bought a sub ($100) and an amp ($100) off them last monday both were said to be instock. I checked the tracking number i was given and niether had shipped yesterday so i gave them a call.
I was told the amp was on back order so i cancelled the order for the amp and told them just to charge me for the sub and ship it.
I then bought the amp ($120 for same amp)from a different audio wholesaler.
I checked the etronics website this morning and i had 2 tracking numbers. I called them and was told that the amp wasn't on backorder and that the amp was being processed yesterday and they couldnt cancel it so amp was shipped out this morning even though i cancelled the order for it yesterday. The sub was shipped yesterday.
I worked out the situation and the amp was $100 and shipping was $19 for it. If i was to return it would cost me another $19 for return shipping and an additional $15 restocking fee. So if i return it im screwing myself. Etonics won't help me at all even though its not my fault. Im pissed. So now im stuck with 2 1600 watt amps and 1 sub
I bought a sub ($100) and an amp ($100) off them last monday both were said to be instock. I checked the tracking number i was given and niether had shipped yesterday so i gave them a call.
I was told the amp was on back order so i cancelled the order for the amp and told them just to charge me for the sub and ship it.
I then bought the amp ($120 for same amp)from a different audio wholesaler.
I checked the etronics website this morning and i had 2 tracking numbers. I called them and was told that the amp wasn't on backorder and that the amp was being processed yesterday and they couldnt cancel it so amp was shipped out this morning even though i cancelled the order for it yesterday. The sub was shipped yesterday.
I worked out the situation and the amp was $100 and shipping was $19 for it. If i was to return it would cost me another $19 for return shipping and an additional $15 restocking fee. So if i return it im screwing myself. Etonics won't help me at all even though its not my fault. Im pissed. So now im stuck with 2 1600 watt amps and 1 sub