PDA

View Full Version : DuraBlue Axle Question



tamehart
07-28-2004, 12:05 PM
I have a 250r X-33 Axle that I snapped 2 years ago. I have been looking for the warranty papers ever since. I had stuff stolen from my garage a while ago and believe the papers may have been in there. Do you think Durablue will honor my warranty without my papers? Any sugestions?

Mxjunkie
07-28-2004, 12:13 PM
were they the durablue papers, or a receipt(sp) of buying the axle?

tamehart
07-28-2004, 12:19 PM
I had the papers and the receipt all together. Can't find either.

Mxjunkie
07-28-2004, 12:20 PM
id call them and see what they would say, tell them what happened and everything, they may cut you a break

SHOCKER
07-28-2004, 12:24 PM
its kind of weird though because you have the axle so its obcius you baught it, just need proof that ya baught it from them, did ya right a check? or used a credit card, get some proof from records or something

trick450r
07-28-2004, 01:56 PM
in my relations with durablue they will say something like this " just send it back and dont worry about it"! they will refund you im sure!!

tamehart
07-28-2004, 02:12 PM
Thanks TRICK450r....made me feel at ease. I will call them this week yet. I will let you guys know what comes out of it. Thanks

trick450r
07-28-2004, 05:15 PM
no prob im sure they will take it right back!

QuadJunkies
07-29-2004, 12:41 AM
I hear they are great to deal with......they told me a few months ago when I bought ours that to NOT lose the papers and that they would be needed for any warrenty issues:eek2: Good luck!!! :)